Assertiveness

Out Of Print... ASSERTIVENESS will help you feel naturally confident, enjoy the respect of others and easily establish productive working relationships, even with awkward people. It covers: * understanding why you behave as you do and, when that behaviour is counter-productive, knowing what to do about it * understanding other people better * keeping your emotions under control * preventing others bullying, flattering or manipulating you against your will * acquiring easy-to-learn techniques that you can use immediately * developing your personal assertiveness strategy